Sales Supervisor

Job Title: Sales Supervisor (field sales)

1. General Information:

Ø Immediate Manager: Sales Manager, Commercial function

Ø Employment Type: Permanent, full-time

Ø Deadline :August 15, 2026

Ø Career Level : Mid-Level 

Ø Location: Addis Ababa, Ethiopia

2. JOB SUMMARY:

The Sales Supervisor is a player-coach: an experienced, field-based seller who personally anchors the ERP & Business and POS Solutions product lines while leading and supervising the field sales representatives. In addition to carrying a personal sales target end to end, from qualification through scoping and negotiation to a signed, collectible contract, the role sets and monitors the representatives' KPIs, coaches them through the sales cycle, and holds the team's conversion standard. It gathers and translates client functional requirements, protects margin through disciplined pricing, carries priority opportunities including the Africa Insurance engagement, and is the day-to-day sales leader under the Sales Manager.

3. Responsibilities

• Personally own the ERP and POS pipelines end to end; qualify, progress and close enterprise, retail and SME opportunities; maintain accurate pipeline and forecast records.
• Set, communicate and monitor the representatives' KPIs; coach them through the sales cycle; run reviews; hold the team's conversion standard.
• Gather and translate client functional requirements; work with the Technology Directorate to scope viable, deliverable solutions.
• Lead pricing, proposal preparation and negotiation; protect margin; coordinate with the Pricing and Proposal function and Finance.
• Carry priority conversions, including the Africa Insurance engagement, through to signature.
• Consolidate and report team pipeline and forecast to the Sales Manager; flag risk early.

4. Required Qualifications

Education

• Degree in Business, Information Technology, Information Systems or a related field. 

Experience

• Minimum 3 years B2B product or software sales with a proven, demonstrable conversion record, ideally in ERP, POS or enterprise business systems; experience leading, coaching or supervising sellers is required. 
  
• Working knowledge of ERP and POS functional requirements (finance, procurement, payroll, inventory, point-of-sale) sufficient to scope client needs and run credible demonstrations.
• Comfortable with CRM and pipeline tools; able to prepare proposals and pricing; understanding of solution scoping and requirement gathering.
• Professional working proficiency in English and Amharic, written and spoken.
• experience selling to financial-sector or regulated clients; exposure to implementation or requirement analysis; an existing enterprise client network.